Patient engagement used to be but a dream. But that’s not the case anymore.

Are you ready to make it happen?

No matter what your role is, you can still make a difference.
Follow the co-created training programme for health professionals.

About the training

The patient engagement training is an innovative and accredited learning program that will concretely help you start your patient engagement journey or take it to the next level.

The training is dedicated to anyone working in the pharmaceutical or medtech sector. From the R&D specialist, to the sales guru, from the personal assistant to the compliance expert, from the factory clerk to the HR lead.

Making everything easier for youThat sounds great, but I really don’t have time for another training now. Don’t worry, you can do it at your own pace and get a certification in the end. All modules are divided into short chapters, with interactive content and videos, making everything easier for you.

What’s available for you

4 different modules are already available to everyone, with more advanced ones currently in development. So no matter your patient engagement expertise, there is something available for you.

Patient Engagement Basics A 15-minute introduction to patient engagement

Get a general idea of what is meaningful patient engagement and who can contribute to it.

  • 15 minutes
  • No certification
  • Available in 6 languages
  • English

Patient Engagement ValueWhat is patient engagement and how to get it right (Level 1)

Learn to define when patient engagement happens, who should do it and when patients should be involved.

  • 45 minutes
  • Certification
  • Divided into chapters
  • Workbook provided
  • You can take the training at your own pace
  • Accredited by the Accreditation Council for Medical Affairs (ACMA)

Patient Engagement in PracticeYour first step to making it happen (Level 2)

Operationalize the patient engagement fundamentals acquired in the first training level and understand how to apply them in your day-to-day work.

  • 2 hours
  • Certification
  • Divided into chapters with practical exercises
  • Workbook provided
  • You can take the training at your own pace
  • Accredited by the Accreditation Council for Medical Affairs (ACMA)

Patient Engagement Training and Resources RepositoryA selection of patient engagement training courses and educational materials

Deepen your patient engagement knowledge.

  • 140 resources
  • Sourced, reviewed and recommended by a multi-stakeholder group
  • Available in Synapse, the patient engagement network

Coming soon

  • Modular training on specific activities, conditions, and populations.

Why is the training important?

The mindset in the health ecosystem shifted from the risk of doing patient engagement to the risk of not doing it.

Involving patients in a meaningful way will not only determine the quality of the medical solution but will also increase performance in various phases of the medicine and medical device development

Drug and medical device development may once have been daunted by the prospect of patient engagement – indeed, cost and compliance were common reasons for avoiding it entirely, but this mindset is shifting

This training programme for health industry professionals will give you the context and scope to understand the potential and benefits of patient engagement

Meaningful patient engagement requires the proper tools and methods and this co-created training programme can help you understand the industry standards


The Patient Engagement Industry Training was requested and endorsed by 6 pharma companies from the PFMD partnership, and co-created together with EUPATI and other stakeholders.

Experts and organisations that made this training happen

The “Patient Engagement Management Suite” is brought to you by the PFMD partnership.